Wednesday, September 26, 2012
Open Letter to the Boss!
Here at Strokers Dallas we pride ourselves on customer service. Like the boss always says "People don't do business with companies. People do business with people" This mantra is what seperates Strokers Dallas from the pack and the letter below is an example of that. It makes us all very happy when we get letters like these. Thanks for all the kind words gentlemen.
"Dear Rick,
It is truly rare when one runs across a business that compels one to write a letter
describing the experience. Strokers Dallas is such a business.
Let's start from the beginning. As you know, my friend Theo wanted to sell his 2007
Harley CVO. He'd been advertising in all the bike publications with no callbacks
whatsoever. He reduced his price below market and still no interest. He was not only
frustrated with his attempts but was also getting frustrated of the little problems plaguing
his bike. He was seriously considering a Honda Goldwing as his new ride - only because
he owned one previously. The Victory Vision was a distant 2
nd. Wanting more comfort
and reliability were his main concerns.
I suggested he accompany me to the American Victory Rally and check out the Vision in
detail, take a demo ride and talk with fellow Victory converts. This is where the
experience really begins.
Once visiting your trailer and speaking with you, we sensed how friendly and personable
you were. After speaking with some of your customers and taking the demo ride, Theo
was convinced the Vision was his next bike, and after telling you his story, you were kind
enough to walk away from the rally area just to see his bike and give him a great trade-in
price if he purchased the Vision from you - no problem! The only thing was, we'd have
to pick up the bike in Dallas. Road trip!
It was one of the hottest days in Dallas. Arriving early, tired and hot, I have to tell ya',
from the moment we walked in the door of Strokers Dallas, we were acknowledged by
your friendly staff at the counter with an enthusiastic "Hello" and some much needed
water. Just walking around, we felt an air of relaxation: The staff, the decor, the
customers. Everything seemed to just have a natural flow to it.
After finding out that the bike wasn't quite ready, you were nice enough to give a tour of
your place and were quite impressed with everything. Every time we needed help or
asked a question, you and your staff went out of your way to help or give us an answer.
No hemming or hawing, either! Sincerely friendly and willing to do whatever it took.
From the sales staff (Allen!), to the mechanics in the back, parts, Ice House staff, even
our catfish lunch cook! We were truly taken aback in amazement! We have never
experienced this caliber of service. And to be open on SUNDAY?!? Who the heck has
mechanics working on Sunday! WOW! With the same friendly, helpful service EVEN
NEAR CLOSING HOURS! ... Unheard of!!!!
For you to suggest leaving our bikes in your storage and for Allen to give us an airconditioned
ride to and from my brother's house because it was way too hot to ride the
bikes and be stuck in rush hour traffic?? - That just floored us!
Add to that, that I didn't come with the thought of trading in my beloved Jackpot and for
Allen (again!) to give me a deal so good on a Vision that I couldn't turn it down, was just
another part of our experience so typical of you and your staff at Strokers Dallas.
In closing, we just want to say that we feel we not only had a truly great experience but
that we really made new friends. Please thank your entire staff again for making us feel
special. You deserve every bit of success that you have, Rick!"
Your friends from Chicago,
Abi and Theo
Monday, September 24, 2012
BIKES, BLUES & BBQ
Hey y'all! We are packed and ready to go to Bikes, Blues and BBQ in Fayetteville, Arkansas! The rally dates are September 26-29, 2012. Lena, Gary and Ford will be representing Strokers Dallas. The booth will be located on Baum Street. We will have our normal set up with our truck, trailer, bunch of bikes, some of our RF Parts, Strokers apparel/accessories and 3 of our friendliest staff! Stop by and say hello to the gang and check out our cool bikes, parts and shirts! C-ya there!
Friday, September 21, 2012
Your Local Victory Dealership
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Strokers Dallas is very proud to be your Local Victory Motorycle Dealership and we are equally proud to announce that our Victory sales are increasing each month. We only have one 2012 model left in inventory and right now until September 30th, you can save $2,000 off the MSRP price of our last Victory Cross Roads Touring Bike.
Victory Cross Roads Touring Bike is a beautiful Victory Bagger that offers the 106ci / 1731 cc's V-Twin motor and has a 100K mile - 6 speed transmission to boot. With Accessories like ABS brakes, Right Side Drive, a Cast Aluminum Frame, Low seat height, and tons of storage space, this bike is a motorcycle that is ready for the open road and is sure to be priced within your budget with a Factory Rebate of $2,000 off MSRP.
This All American Made Bagger also has cool features like Neutral Assist (never fumble for neutral again), Over Sized Floorboards, and with 94 horsepower and 108 foot lbs of torque, the competitors are simply left in the dust. You will not find a better motorcycle for the price of the 2012 Cross Roads from Victory Motorcycles. Come in now and we will even throw in a Touring Windshield at no extra cost to you ($599.99 value).
Rebate offer ends September 30th, 2012 and this is our last one - Get it before it's gone
Monday, September 17, 2012
Wednesday, September 12, 2012
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Thursday, September 6, 2012
First Look!
Wednesday, September 5, 2012
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